At Lifeplus we are always happy to help.
If you can’t find what you’re looking for online or simply prefer to speak to our lovely Customer Care team, please do not hesitate to get in touch with us. You can find various ways to contact us below no matter if you prefer to email or call us for a chat.
Alternatively, you can browse our How to Order section which contains information about our delivery, Automatic Shipment Advantage Program (ASAP) and which answers your most frequently asked questions.
Customer Care Center opening times
Monday to Friday 8:00 a.m. to 7:00 p.m. (CT)
US Customer Service Contact Details
Our friendly Contact Center team will be very happy to deal with your query. Please either call us on one of the numbers listed below or send us an email with your query.
|Email us at: firstname.lastname@example.org|
|Call us on: +1 800-572-8446 or (International) +1 870-698-2311|
If you would like to return your order
If you are not completely satisfied with your order you are welcome to make use of our 30-day money back guarantee. Please contact our customer care team on one of the phone numbers listed above with details of the product you ordered.
Lifeplus International, US Office
P.O. Box 3749
Batesville, AR 72503 USA
Phone: +1 800-572-8446 or
(International) +1 870-698-2311
Fax: +1 800-959-2777 or
(Lifeplus International) +1 870-698-2379
ASAP fax: +1 800-501-9995
Questions or Comments: email@example.com
Lifeplus International, Japanese Call Center
International call: 64 9 477 2469
Toll-free number 005-3123-0026
Ext. 1 How to cancel ASAP (automatic continuation)
Ext. 2 When you are unable to log in to the Genealogy Report
Ext. 3 Regular order (one-off order to be shipped now)
Ext. 4 Changing registered ASAP (automatic continuation) info (product, credit card, address, shipping date)
Ext. 5 Inquiry
Tokyo : 03-4496-5312
Osaka : 06-6537-1492
Order : firstname.lastname@example.org
Inquiry : email@example.com
Regarding toll-free call:
The toll-free number does not work if you have added optical line option on your landline contract, however, you can still use your mobile phone and/or public phone for toll-free calls.
Lifeplus Europe Ltd.
Little End Road
Cambridgeshire PE19 8JH England
International phone number: +44 800 854374 or +44 1480 22 4600
International Fax:+44 1480 224 611
Press Contact: firstname.lastname@example.org
Register number: 3231785
Registered at the Registrar of Companies for England and Wales
Lifeplus is represented by the Managing Director Malcolm John Vincent
Tax Identification number: GB 683 9113 14
European Customer Service Contact Details
Our friendly Contact Centre team will be very happy to deal with your query. Please either call us on one of the numbers listed below or send us an email with your query.
|Email us at: email@example.com|
|Call us on: (See country specific information)|
|Country||Free Phone||Local Rate number*|
|Austria||0800-111-977||+43 1267 5376|
|Belgium||0800-48265||+32 2588 4932|
|Finland||0800-117-505||+35 8974 790242|
|France||0805-111-400||+33 17677 4678|
|Hungary||06800-14911||+36 1848 0625|
|Italy||800-986-791||+39 0585 070426|
|Netherlands||08000-203639||+31 20262 8177|
|Norway||800-14888||+47 2195 9294|
|Poland||00800-491-1746||+48 2211 65819|
|Spain||800-099-211||+34 9126 61905|
|Sweden||0200-887-555||+46 8403 00173|
|Switzerland||0800-321-026||+41 3177 70027|
*This number can be called from a landline or mobile at your local rate (charges for calls from mobiles will depend on your contract and mobile operator)