Contact Us

At Lifeplus we are always happy to help.

If you can’t find what you’re looking for online or simply prefer to speak to our lovely Customer Care team, please do not hesitate to get in touch with us. You can find various ways to contact us below no matter if you prefer to email or call us for a chat.

Alternatively, you can browse our How to Order section which contains information about our delivery, Automatic Shipment Advantage Program (ASAP) and which answers your most frequently asked questions.

Customer Care Center opening times

Monday to Friday 8:00 a.m. to 7:00 p.m. (CT)

US Customer Service Contact Details

Our friendly Contact Center team will be very happy to deal with your query. Please either call us on one of the numbers listed below or send us an email with your query.

	Email us at: info.us@lifeplus.com
	Call us on: +1 800-572-8446 or (International) +1 870-698-2311

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If you would like to return your order

If you are not completely satisfied with your order you are welcome to make use of our 30-day money back guarantee. Please contact our customer care team on one of the phone numbers listed above with details of the product you ordered.

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Lifeplus International, US Office

Lifeplus International
P.O. Box 3749
Batesville, AR 72503 USA
Phone: +1 800-572-8446 or
(International) +1 870-698-2311
Fax: +1 800-959-2777 or
(Lifeplus International) +1 870-698-2379
ASAP fax: +1 800-501-9995
Questions or Comments: info.us@lifeplus.com

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Lifeplus International, Japanese Call Center

International call: 64 9 477 2469
Toll-free number 005-3123-0026
Ext. 1 How to cancel ASAP (automatic continuation)
Ext. 2 When you are unable to log in to the Genealogy Report
Ext. 3 Regular order (one-off order to be shipped now)
Ext. 4 Changing registered ASAP (automatic continuation) info (product, credit card, address, shipping date)
Ext. 5 Inquiry
Fax:.
Tokyo : 03-4496-5312
Osaka : 06-6537-1492
Order : orders-nz@lifeplus.com
Inquiry : service-nz@lifeplus.com
Regarding toll-free call:
The toll-free number does not work if you have added optical line option on your landline contract, however, you can still use your mobile phone and/or public phone for toll-free calls.

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Lifeplus Europe Ltd.

Lifeplus House
Little End Road
Eaton Socon
St. Neots
Cambridgeshire PE19 8JH England
International phone number: +44 800 854374 or +44 1480 22 4600
International Fax:+44 1480 224 611
Press Contact: marketing.eu@lifeplus.com

Register number: 3231785
Registered at the Registrar of Companies for England and Wales
Lifeplus is represented by the Managing Director Malcolm John Vincent
Tax Identification number: GB 683 9113 14

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European Customer Service Contact Details

Our friendly Contact Centre team will be very happy to deal with your query. Please either call us on one of the numbers listed below or send us an email with your query.

	Email us at: info.eu@lifeplus.com
	Call us on: (See country specific information)

Country	Free Phone	Local Rate number*
Austria	0800-111-977	+43 1267 5376
Belgium	0800-48265	+32 2588 4932
Denmark	80705869	+45 78729470
Finland	0800-117-505	+35 8974 790242
France	0805-111-400	+33 17677 4678
Germany	0800-101-3201	--------
Hungary	06800-14911	+36 1848 0625
Italy	800-986-791	+39 0585 070426
Netherlands	08000-203639	+31 20262 8177
Norway	800-14888	+47 2195 9294
Poland	00800-491-1746	+48 2211 65819
Spain	800-099-211	+34 9126 61905
Sweden	0200-887-555	+46 8403 00173
Switzerland	0800-321-026	+41 3177 70027
UK	0800-854374	--------

*This number can be called from a landline or mobile at your local rate (charges for calls from mobiles will depend on your contract and mobile operator)